Frequently Asked Questions
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Will you ship to X country?
Unfortunately, due to the current state of shipping worldwide, I am only offering shipping to the 50 States of the USA.
Please follow on twitter to be notified of when this changes! -
Do you take custom request?
I take suggestions! If you have any God/Goddess or Anime you'd like to see me make products for, please feel free to contact me!
At this time I won't take custom request, but hope to in the future. -
When will my order ship?
Shipping occurs Monday-Friday!
This does not include holidays.
Orders ship within 10 business days of purchase, unless it contains a pre-order item which will be 4-6 weeks of purchase.
How do pre-orders work?
100% Soy Candles can take a minimum of 2 weeks to cure - this allows the wax & oils to bind together.
Sometimes candles cure in 1 week, but I like to wait the 2 weeks anyways!
Pre-Ordering means that the candles are not done processing.
What does this mean for my order(s)?
It depends on the current stage of the candle...
Waiting for candles to cure
This takes a minimum of 2 weeks, so if it's in this stage expect 2-3 weeks your candle(s) to ship.
Waiting on Materials
If I am waiting on materials, it could take up to 4-6 weeks for your candle(s) to ship.
Candle Care
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Always trim the wick!
Candles arrive to you with the wicks pre-cut ready to go, however after each burn you'll need to trim the wick!
Please allow the candle to melt to the edges before you put it out, this allows for a more even burn and prevents tunneling!
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Be careful!
Please keep candles out of reach from Pets and Children.
Never leave a burning candle unattended!
Keep candles on a stable and level surface at all times.
Do not burn a candle for longer than 3 hours at a time! -
Candles expire!
These candles tend to have a shelf life of roughly one year!
You can still use them, however it's likely that their scent will be heavily decreased and the scent will not carry once lit.
Artistic Credit
Written Logo Artist - Icon Logo Artist